In 2020, Regency will improve its client experience by using the client portal for electronic delivery of regulatory documents, updates, and quarterly performance reports. This will allow clients 24/7 access to current performance and historical statements. In the coming months, Regency will mail login instructions to clients who don’t already use the portal.
All accounts in your household will be accessible with the same username and password. Regency’s Client Service Team is available if you have any questions about this enhancement. Simply call 559-438-2640, Monday through Friday, 8:00 a.m. to 5:00 p.m., and ask for Allison. If you previously signed up but never activated the electronic portal, contact the Client Service Team and a welcome email, with an activation link good for 48 hours, will be sent to you.